Privacy Policy

The short version

• We collect only what you choose to share when you call or fill out a form.
• We use it to respond to you, look at your property, and give you an estimate.
• Your contact details are kept in a customer management system.
• This website does not take payments or card details.
• You can ask us to update or remove your information at any time.

Who we are

North Florida Land Improvements LLC is a family owned land clearing and site preparation business based in Alachua, Florida. In this policy, "we," "us," and "our" mean North Florida Land Improvements LLC. It covers this website and the calls and messages that come from it.

Information you give us

When you fill out a form or contact us, you may give us your name, phone number, email address, the address or location and county of your property, a description of the work you want done, and any photos you choose to send. You may also tell us how you heard about us. We only receive this information when you decide to share it.

Information from phone calls

Some phone numbers on this website are tracking numbers that forward to our business line. When you call one, your name, number, and address may be added to our customer records automatically, so we can call you back and keep track of your request.

How we know how you found us

We like to know what brought you to us, whether it was our website, a sign, a Facebook ad, or a friend. We ask customers directly, and tracking numbers and the form let us see which source led to a call or message. If you reach us through an ad, we may record that.

How we use your information

• To respond to your call or message
• To talk with you about your property and arrange a free estimate
• To prepare estimates and follow up about your project
• To keep records of estimates and jobs
• To understand which websites, ads, and other sources bring customers to us

Who handles your information

Our small team uses your information to run the business. It is also handled by companies that help us operate: the marketing company that builds and hosts our website, manages our advertising, and runs our customer management system, and Facebook, where we advertise. These companies handle information to provide those services for us. Facebook has its own privacy practices, which we do not control.

Payment information

This website does not collect payments or card details. We accept cash, check, Venmo, and Zelle, and those are handled outside this site.

Advertising

We may advertise our services on Facebook. If you contact us because of an ad, we may note that so we know which advertising is helping people find us.

How long we keep information

We keep your contact details for as long as we need them to respond to you, work on your project, and keep our records.

Keeping information safe

Your contact details are stored in a customer management system that we use to track estimates and jobs. We take care with what you share. No website, phone system, or online service can be guaranteed completely secure, so please do not send sensitive personal details, such as bank or card numbers, through our form or by email.

Links to other sites

This website may link to other sites, such as our Facebook page. We do not control those sites, and this policy does not cover them.

Children's privacy

This website is meant for property owners and business customers. It is not directed at children, and we do not knowingly collect information from children.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to remove it. You can also tell us you do not want us to follow up. Call (352) 756-0010 or use our contact page, and we will take care of it.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Questions about this policy? Call (352) 756-0010 or use our contact page.